Terms of Service

1. Acceptance of Terms

By accessing or using Paradha Softech Private Limited's jewellery ERP software and related services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. These Terms apply to all users, including businesses and individuals who access or use our software.

2. Description of Services

Paradha Softech Private Limited provides cloud-based enterprise resource planning (ERP) software designed specifically for the jewellery industry. Our Services include:

• Inventory management and tracking
• Billing and invoicing with GST compliance
• Karigar (artisan) account management
• Girvi (pledging) management
• Customer relationship management
• Business analytics and reporting
• Customer support and training

3. Account Registration

To use our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

4. Subscription and Payment

Our Services are offered on a subscription basis:

• Free Trial: We offer a free trial period to evaluate our Services
• Subscription Plans: Various plans are available based on business needs
• Payment: Subscription fees are billed in advance on a monthly or annual basis
• Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Refunds: Refund policies are subject to the specific terms of your subscription plan

5. User Responsibilities

You are responsible for:

• Ensuring all data entered into the system is accurate and lawful
• Maintaining appropriate backups of your data
• Complying with all applicable laws and regulations, including GST requirements
• Obtaining necessary consents for storing customer information
• Using the Services only for legitimate business purposes

6. Prohibited Uses

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Transmit viruses, malware, or any harmful code
• Interfere with or disrupt the Services or servers
• Reverse engineer, decompile, or disassemble the software
• Resell, sublicense, or distribute the Services without authorization
• Use the Services to store or transmit infringing or illegal content

7. Intellectual Property

All intellectual property rights in the Services, including software, logos, designs, and content, are owned by Paradha Softech Private Limited or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services during your subscription period. You retain ownership of all data you input into the system.

8. Data Ownership and Privacy

You retain all rights to the business data you store in our system. We process your data in accordance with our Privacy Policy. We implement appropriate security measures to protect your data but are not liable for unauthorized access resulting from your failure to maintain account security.

9. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice. We are not liable for any temporary unavailability due to technical issues, maintenance, or circumstances beyond our control.

10. Limitation of Liability

To the maximum extent permitted by law, Paradha Softech Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Services. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Services will be error-free, secure, or uninterrupted. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

12. Indemnification

You agree to indemnify and hold harmless Paradha Softech Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Termination

Either party may terminate this agreement:

• You may cancel your subscription at any time through your account settings
• We may suspend or terminate your access for violation of these Terms
• Upon termination, you may request export of your data within 30 days
• We may delete your data after the 30-day period following termination

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts in Gwalior, Madhya Pradesh, India.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by email or through the Services. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us: